# Arq OS support

For help with the Arq OS apps or your account, email [hello@norarq.com](mailto:hello@norarq.com). Include the email address on the account, what you expected to happen, and any error message you saw. Never send passwords, API keys, access tokens, or other secrets.

Report vulnerabilities only to [security@norarq.com](mailto:security@norarq.com).

Users can permanently delete their account and associated personal Space data from the Account screen in the Arq OS app.