An empty office at dawn with the lamp on and a laptop on the desk. The van stands outside.

Give each agent a job.

Five examples of agents, each with a job. You decide what they do on their own, and what they ask first.

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  • Chief of staff

    Runs the week: the morning summary, appointments and handoffs between your other agents.

    An ordinary day

    • 7:30 AMSent the morning summary
    • FridayMoved the site visit and asked before the email went to the customer
  • Accounting

    Keeps receipts, invoices and the bank in order in Arq’s accounting. Above the limit you set, it waits for your yes.

    An ordinary day

    • 9:04 PMPosted 14 receipts under the limit
    • FridayAsked about 2 missing receipts
  • Receptionist

    Answers customers and books appointments. Replies in the customer inbox wait for your yes.

    An ordinary day

    • 4:05 PMBooked 7 appointments for tomorrow
    • Between two customersWrote a reply to Ida, waiting for approval
  • Sales

    Drafts campaigns and follow-ups, in your voice.

    An ordinary day

    • 9:10 AMDrafted the autumn campaign, waiting for approval
    • After 3 daysDrafted follow-ups to quotes with no reply, waiting for approval
  • Inbox

    Archives the noise and flags what needs you.

    An ordinary day

    • 6:45 AMArchived 31 newsletters and flagged a contract
    • 8:15 AMSorted 38 emails, 4 need you

Your own agent

Show it once.

  • Recruiting
  • Ads
  • Troubleshooting

Explain the job. Don’t build it.

No workflows to draw, no code to write. Explain the job in plain words, the way you would to a new colleague.

You: Every Friday: take the receipts from the inbox and make draft entries. If you’re unsure, ask me.

Accounting: Noted. One question before Friday: should client lunches be marked as entertainment?

Uses your tools in the browser, the way you do.